Thursday, March 31, 2005

Mr Dodge - our rental agent

This is an email I sent to the UK Office of Fair Trading tonight (OFT).
________________________
Hi,

I have recently started renting a property through an estate agent.
I have been paying my rent from my bank account, it comes out automatically by direct debit every month.
I decided I would like a receipt and rang my estate agent asking for a receipt for the two times I had paid rent.
He said he could write me a receipt each quarter but that it would cost me £25 for that privilege.
I refused his offer.
Is that illegal for him to charge me a fee to write a receipt for my rent?
Surely I can receive a receipt for my rent without having to pay for the receipt, and if I did pay him to write a receipt could I then ask for a receipt for the receipt payment - maybe he would ask for another fee for writing that receipt and so on until he has reached real estate utopia and I, bankruptcy.

Please advise me of my rights.

Regards
XXX
__________________________

Our rental agent still thinks we are fresh off the boat, well we may have been when we arrived and signed his lease.

Mind wanders back to 20 Jan 2005 - Real Estate Agent's office
Mr Dodge: Hello Mr and Mrs A, That property you are looking at is OK, but to be honest I wouldn't want my wife living in an unsafe area like that. Now here is a property that is a little bit more expensive but you will have peace of mind for your wife Mr A

Mr A: Gosh, well my wife's safety is the most important thing. We certainly won't be looking at places that are unsafe for her.
Mr Dodge: You are in luck, this expensive place has just become available (Read: not being advertised so we don't know the market price) and we may be able to convince the owner that even though you don't have the necessary rental references and haven't been in the UK for long, you will be able to pay the rent. Usually there is a reference check which costs £235 - but because I trust the look of you, I won't do the reference check. How's that?
Mr A: Thats great, thanks very much Mr Dodge!
Mr Dodge: But you will still have to pay the fee even though I don't do the check.
Mr A: Umm OK (This money still seems like monopoly money to me and I left my brain on the plane)
Mr Dodge: OK, well just let me ring the owner to see if she will OK this without a reference check, I like your chances because her sister is a teacher and must understand what you are going through.
Mr A: ??? Yeah sure mate.
(Watch Mr Dodge have a 5 min heated phone conversation with "Owner" - Look trust me on this one, Mrs XXX, blah blah blah)

Mr Dodge: Well good news Mr and Mrs A, the owner has agreed.

Back to present time

Well the moral is that real estate agents are sharks and our Mr Dodge is a white pointer.
But don't worry, I've hired Vic Hislop.

That sounded really good when I wrote it but I'm not sure the UK OFT will be as good a shark hunter as our Aussie Vic Hislop was.

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